Terms of Service
Overview
This website is operated by ONA. Throughout the site, the terms “we”, “us”, and “our” refer to ONA. ONA provides this website and all information, services, and tools available through it to you, the user, provided that you agree to the terms, conditions, policies, and notices described here.
By accessing our website or purchasing from us, you engage with our Service and agree to comply with these Terms of Service (“Terms”), including any additional terms and policies referenced here or available through links on the site. These Terms apply to all visitors and users of the website, including but not limited to customers, vendors, merchants, and contributors of content.
Please review these Terms carefully before using the website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all provisions of this agreement, you should not use the website or our services.
Any new features or services added to the store in the future will also be governed by these Terms. The most current version of the Terms of Service can always be found on this page. We reserve the right to update or modify these Terms at any time by publishing changes on the website. Continued use of the site after such updates indicates your acceptance of the revised Terms.
Our online store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to offer our products and services online.
Section 1 – Online Store Terms
By agreeing to these Terms, you confirm that you are at least the legal age of majority in your place of residence, or that you are the legal guardian of a minor and consent to their use of this website.
You may not use our products or services for unlawful or unauthorized purposes, nor may you violate any laws applicable in your jurisdiction, including copyright or intellectual property laws.
You must not transmit viruses, malicious code, or any destructive technology through the Service.
Any violation of these Terms may result in immediate termination of your access to our services.
Section 2 – General Conditions
We reserve the right to refuse service to anyone at any time for any reason.
You acknowledge that your content (excluding credit card information) may be transferred across different networks without encryption and may be adapted to meet technical requirements of devices or networks. Payment information is always encrypted during transmission.
You agree not to copy, reproduce, duplicate, sell, resell, or exploit any portion of the Service or access to the Service without our express written permission.
Section headings are provided for convenience only and do not affect the interpretation of these Terms.
Section 3 – Accuracy and Completeness of Information
The information available on this website is provided for general informational purposes. We do not guarantee that all content is accurate, complete, or current.
You should not rely solely on information found on this site when making decisions without consulting more reliable or updated sources.
Certain content on this website may contain historical information. Such information is provided for reference only and may no longer be current.
We reserve the right to update, modify, or remove website content at any time, though we are not obligated to update all information. It is your responsibility to monitor any updates to the site.
Section 4 – Changes to Services and Pricing
Prices for products may change at any time without prior notice.
We reserve the right to modify, suspend, or discontinue any part of the Service or website at any time without notice.
ONA will not be liable for any changes, price adjustments, suspension, or discontinuation of the Service.
Section 5 – Products or Services
Some products or services may only be available online through the website and may be offered in limited quantities. These products may be eligible for return or exchange only according to our Return Policy.
We aim to display product images and colors as accurately as possible. However, we cannot guarantee that the colors displayed on your screen will match the product exactly.
We reserve the right to limit the sale of our products or services to any individual, geographic region, or jurisdiction, and may exercise this right on a case-by-case basis.
We may also limit quantities of products offered and modify product descriptions or pricing at any time without notice.
We do not guarantee that products, services, or information obtained through the website will meet your expectations or that any errors on the website will be corrected.
Section 6 – Billing and Account Information
We reserve the right to refuse or cancel any order placed with us.
We may limit or cancel quantities purchased per person, household, or order. This may apply to orders placed under the same account, credit card, or billing/shipping address.
If we modify or cancel an order, we may attempt to notify you using the contact details provided during checkout.
You agree to provide accurate and up-to-date billing, account, and payment information for all purchases made through our store, and to promptly update your details when necessary.
For more information, please refer to our Returns Policy.
Section 7 – Optional Third-Party Tools
We may provide access to tools operated by third parties. These tools are offered “as is” and “as available” without warranties or guarantees.
We do not monitor or control these third-party tools and are not responsible for their functionality or content.
Your use of any optional tools is entirely at your own risk, and you should review the terms provided by the relevant third-party providers.
Future features or services introduced on the website will also be governed by these Terms.
Section 8 – Third-Party Links
Our website may include links to third-party websites or services that are not affiliated with ONA.
We are not responsible for reviewing or verifying the accuracy of content on these external sites and do not assume liability for any materials, services, or products offered by third parties.
Any issues or disputes related to third-party products or services should be directed to the respective third-party provider.
Section 9 – User Feedback and Submissions
If you send us comments, suggestions, ideas, proposals, or other materials (whether requested or unsolicited), you agree that we may use, modify, publish, or distribute such content without restriction.
We are not obligated to:
Maintain comments in confidence
Provide compensation for comments
Respond to submissions
We reserve the right to remove or edit content that we consider unlawful, offensive, defamatory, threatening, or in violation of intellectual property rights or these Terms.
You agree that any comments you submit will not violate the rights of third parties or contain harmful or unlawful material.
You are solely responsible for the accuracy and content of your submissions.
Section 10 – Personal Information
Your submission of personal data through the website is governed by our Privacy Policy.
Section 11 – Errors and Omissions
Occasionally, information on the website may contain typographical errors or inaccuracies related to product descriptions, pricing, promotions, shipping costs, or availability.
We reserve the right to correct such errors and update information or cancel orders if necessary without prior notice.
Unless required by law, we are not obligated to update or clarify information on the website.
Section 12 – Prohibited Uses
You are prohibited from using the website or its content for:
Any unlawful purpose
Soliciting others to engage in illegal activities
Violating laws or regulations
Infringing intellectual property rights
Harassment, discrimination, or abusive conduct
Providing false or misleading information
Distributing viruses or malicious code
Collecting personal information of others without consent
Spam, phishing, scraping, or similar activities
Interfering with the website’s security or functionality
We reserve the right to terminate access to our services for violations of these prohibited uses.
Section 13 – Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of the Service will be uninterrupted, secure, or error-free.
All services and products provided through the website are offered “as is” and “as available” without any warranties, whether express or implied.
To the fullest extent permitted by law, ONA, its directors, employees, partners, suppliers, and affiliates will not be liable for any direct or indirect damages arising from your use of the Service or products purchased through it.
In jurisdictions where limitations of liability are restricted, our liability will be limited to the maximum extent permitted by law.
Section 14 – Indemnification
You agree to indemnify and hold harmless ONA, its affiliates, partners, officers, employees, and service providers from any claims, damages, or legal costs arising from your breach of these Terms or violation of any applicable law or third-party rights.
Section 15 – Severability
If any provision of these Terms is found to be unlawful or unenforceable, that provision will be considered severed from the Terms without affecting the validity of the remaining provisions.
Section 16 – Termination
These Terms remain in effect until terminated by either you or ONA.
You may terminate your agreement with us by ceasing use of our website.
We may terminate or suspend your access to the Service at any time if we believe you have violated these Terms.
All obligations and liabilities incurred before termination will survive termination.
Section 17 – Entire Agreement
These Terms of Service, together with any policies or operating rules published on this website, constitute the entire agreement between you and ONA regarding your use of the Service and replace any prior agreements or communications.
Any ambiguities in interpretation will not be construed against the drafting party.
Section 18 – Governing Law
These Terms of Service and any related agreements will be governed by and interpreted in accordance with the laws of the United Arab Emirates.
Section 19 – Changes to the Terms
The latest version of the Terms of Service will always be available on this page.
We reserve the right to update or replace these Terms at our discretion. Continued use of the website after changes have been posted constitutes acceptance of those changes.
Section 20 – Contact Information
Questions regarding these Terms of Service can be sent to:
Email: info@ona.services